Privacy Policy
Effective date: 26 April 2025
This Privacy Policy applies to www.simplyremarkable.com.au (“the Site”), operated by Simply Remarkable Web Design and Business Solutions (trading as Simply Remarkable) (“we”, “us” or “our”).
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What information we collect
We may collect personal information such as:
- Name
- Email address
- Phone number
- Billing address
- Other details you choose to provide through forms or when you contact us
We may also collect non-personal data such as your browser type, pages visited and referring websites through the use of cookies and analytics tools.
2. How we collect information
We may collect your information through:
- Website forms (e.g. contact, quote or enquiry forms)
- Service engagements
- Email subscriptions or newsletters
- Cookies and tracking technologies
3. Why we collect it
We use your information to:
- Provide our services
- Process invoices and payments
- Respond to your enquiries or support requests
- Improve the performance and functionality of our website
- Send promotional communications (if you have opted in)
You can opt out of promotional communications at any time by using the unsubscribe link in our emails or by contacting us directly.
4. Disclosure of information
We do not sell or rent your personal information. We may share your data with third-party service providers (such as website hosts, email platforms or payment processors) who help us operate our website and deliver services. We may also disclose information where required by law or to protect our legal rights.
5. Overseas disclosure
Some of the third-party providers we use to run our business and website may store or process your information outside Australia, including in the United States. Where we disclose your information to an overseas provider we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
6. Cookies and tracking
We use cookies to enhance your experience, monitor website traffic and tailor content to user preferences. You can disable cookies via your browser settings, but doing so may limit some features of the site.
7. Third-party links
Our website may contain links to external sites. Please note, we are not responsible for the privacy practices or content of those third-party websites.
8. Security
We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access. However, no online system can be 100% secure, so we encourage you to take care when submitting personal information online.
9. Access and correction
You have the right to request access to the personal information we hold about you and to request corrections if needed. To do so, please contact us using the details below.
10. Contact and complaints
If you have any questions or concerns about this Privacy Policy or how we handle your information, please get in touch:
Email: info@simplyremarkable.com.au
Website: www.simplyremarkable.com.au
If you’d like to make a privacy complaint we’ll respond within a reasonable time. If you’re not satisfied with our response you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.