Terms and Conditions
Last updated: June 2026
By using this website or engaging with our services, you agree to comply with and be bound by the terms and conditions set out below. If you do not agree with any part of these terms, you should not use our website or services.
1. Use of the website
You agree to use this website lawfully and respectfully. You must not use the site in a way that could disrupt its operation, damage its content or affect others’ access to it.
2. Intellectual property
All content on this website, including text, graphics, logos, branding and design elements, is owned by or licensed to Simply Remarkable. No part of the site may be reproduced or reused for commercial purposes without our written consent, unless allowed under Australian copyright law.
3. User content
If you choose to provide feedback, testimonials or other content through our website or social media channels, you grant us a non-exclusive, royalty-free licence to use that content for promotional or operational purposes. You must not submit unlawful, defamatory or infringing material.
4. Quotes, projects and pricing
Project work is quoted at the start of the engagement. Quotes are valid for the period specified in the quote. Prices may change without notice unless locked in by a formal agreement or accepted quote. All prices are in Australian dollars and GST applies where relevant.
5. Hourly and ongoing work
Ongoing work, including website maintenance and support, is charged on an hourly basis at the rate set out in your agreement or invoice. A minimum engagement of one (1) hour applies to all hourly work. After the first hour, time is tracked in 15-minute increments and rounded up to the nearest increment.
6. Hosting
Where we provide website hosting, hosting is billed in advance on a monthly or annual basis and renews automatically unless cancelled in writing before the renewal date. Hosting relies on third-party infrastructure, so while we take care to maintain reliable service we cannot guarantee uninterrupted access. We may suspend hosting where fees remain unpaid. You are responsible for the content you host and for ensuring it is lawful. Full details of your hosting plan are set out in your hosting agreement or invoice.
7. Engagement of services
Work will commence once both parties have agreed, either verbally or in writing. We will confirm availability before starting any task. We reserve the right to decline work that falls outside our current capacity or the scope of services we offer.
8. Payment terms
Invoices are issued on completion of a task, at agreed project milestones or on a regular basis for ongoing work. Payment is due within seven (7) days of the invoice date unless otherwise agreed in writing. Late payments may attract a late payment fee or suspension of services. Ownership of final deliverables remains with Simply Remarkable until payment is received in full.
9. Project timelines
Project timelines are estimated based on client responsiveness and workload capacity. Delays in providing content, approvals or feedback may extend delivery timeframes.
10. Revisions and approvals
The number of revisions included in your project will be set out in your service agreement or quote. Additional revisions, requests for additional work or major scope changes may incur further charges and will be billed accordingly. All work requests and changes should be submitted in writing (e.g. email or message).
11. Cancellations
If you need to cancel or postpone work, please give us as much notice as possible. Any time already spent on a task prior to cancellation will be invoiced.
12. Confidentiality
All client information, materials and data shared with us will be treated as strictly confidential and will not be disclosed or used for any purpose other than completing the agreed work, without your written consent.
13. Limitation of liability
To the maximum extent permitted by law, Simply Remarkable is not liable for any loss, damage or expense incurred from your use of this website or our services. This includes but is not limited to indirect or consequential damages, or loss of business, profits or data.
14. Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you may have under the Australian Consumer Law that cannot be lawfully excluded. Where our services come with guarantees that cannot be excluded, our liability is limited, to the extent permitted by law, to resupplying the services or paying the cost of having them resupplied.
15. Service agreements
The specific terms of engagement for our services are set out in your client agreement, proposal or quote. Where there is any inconsistency, those documents take precedence over the general information on this website.
16. Changes to these terms
We may update these terms from time to time without notice. Continued use of our website or services after any changes constitutes acceptance of the updated terms.
17. Governing law
These terms are governed by the laws of Queensland, Australia. Any disputes will be handled under the jurisdiction of the courts of Queensland.
18. Contact us
Email: info@simplyremarkable.com.au
Website: www.simplyremarkable.com.au